911 About US:
Lawrence County currently employees full-time and part-time telecommunicators. Each shift has a Supervisor and is overseen by the 9-1-1 Deputy Director.
All public safety telecommunicators and supervisors have completed the Counties training program outlined by the emergency medical dispatch to provide pre-arrival instructions on emergency medical calls.
What to expect when you call 9-1-1:
- When you call 9-1-1, an Operator will ask you the following questions:
- Location of your emergency
- Do you need police, fire, EMS
- They will instruct you what to do next based off the type of emergency
- Please be patient as they take your information as they relay it to the necessary agencies to assist you.
Text to 9-1-1:
- Wireless customers in Lawrence County can send a short message service (sms) text message to a 9-1-1 dispatcher from a mobile phone or device.
- This allows 9-1-1 access to people with hearing/speech impairments, as well as those in situations where it is unsafe to speak on the phone.
- Non-Emergency issues should still be communicated to our 9-1-1 Center through its non-emergency line at (724) 656-9300.
- ** USE THE TEXTING OPTION ONLY WHEN YOU ARE UNABLE TO CALL 9-1-1 OPERATORS**
How to Use Text to 9-1-1
- Enter the numbers "911" in the "to" field.
- Send a short message service (SMS) text message with no more than 150 characters.
- Use simple words and do not use abbreviations or slang.
- Do not send photos or videos.
- Do not send your emergency text to anyone else but 9-1-1.
- Your text message should include: location and municipality.
- Type of help you are needing: (fire, ambulance, police, etc.)
- Be prepared to answer questions and follow instructions from the 9-1-1 Operator.
Public Relations Events:
Recent photos of attended public relations events and upcoming events, that we will be attending, can be found on our Facebook page. Please like and follow us on Facebook to see new posted events, pictures, training opportunities as well as job postings. https://www.facebook.com/lcdps/